![]() ![]() Google’s staff pretty much lives in Superman’s Fortress of Solitude, and they do everything they can to obfuscate their direct contact information. There is a phone number at which you can set up a call with Google’s “AdWords Specialists” at 1-85. This really isn’t Google’s modus operandi. Lastly, because our client was away from their desk and the call was received by an assistant, the caller left a phone number for the client to call back. Did you request a support call?” They will quickly get to the point. You should expect something more along the lines of, “Hello, this is Angela from Google AdWords. Google’s support staff are very good about identifying what branded service they’re supporting. Secondly, the vague way in which the caller identified herself as “Google’s problem solver” is suspicious. ![]() If you get a real, legitimate phone call from Google, you’re going to be expecting it. And the turnaround is usually very short, only a few minutes. However, business owners have to initiate these phone calls by going through Google’s online support system, providing their phone number and email address, and requesting the call. It is possible to schedule calls with Google regarding Google My Business and AdWords issues. Here’s why.Įven without hearing the details from the client, it was immediately obvious that the call wasn’t actually from Google.įor starters, Google will never, ever call you out of the blue. In short… The phone call from Google was a phone scam. Here’s the problem: Our client hadn’t attempted to set up any sort of PPC ads on Google. So basically, the caller was indicating that there was a problem with our client’s pay-per-click advertising on Google, and that she was calling to assist the business with this problem. Java is a registered trademark of Oracle and/or its affiliates.A woman named Lisa had called, claiming that she was “Google’s problem solver,” and that she was addressing an “open ticket about ad placement.” For details, see the Google Developers Site Policies. ![]() Visit the Business Profile Help Center for tutorials on how to use Business Profile APIs andįor information on how your Business Profile account syncs with Google Ads, seeįor general information and to learn more about the Google Ads API, visit the Google Ads APIĭeveloper site or the Google Ads API forum.Įxcept as otherwise noted, the content of this page is licensed under the Creative Commons Attribution 4.0 License, and code samples are licensed under the Apache 2.0 License. To ensure that your questions are quickly addressed, preface the title of your post Visit the Business Profile forum for discussions with developers and members of the Business ProfileĬommunity. Business Profile APIs teamĬontact the Business Profile support team for technical support.Ībout Business Profile can be found in the This support page provides several support contacts. You will get `error 403 - PERMISSION DENIED` when using the GBP APIs if Google Business Profile is turned off for your account in your Google workspace organization. Support Note: If you are a Google workspace user, confirm that Google Business Profile is turned on for your account in your Google workspace organization. ![]()
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